mmrgame Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to all players, visitors, and anyone using any service on the mmrgame platform. This Policy covers our website, mobile website, and all related services.

mmrgame handles your personal data based on transparency, security, and accountability. Continuing to use our services after reading this Policy means you agree to it. If anything is unclear, you can contact us at [email protected].

Data We Collect

We collect the following types of data only with your consent, in order to improve service quality and ensure the security of players' accounts.

2.1 Data You Provide

• Name and date of birth (to verify you are 21+)
• Email address
• Phone number
• Payment account details (KBZPay, Wave Money, AYA Pay, bank transfer)
• Copy of your national ID or verification document submitted for account verification
• Customer service requests and records of communications with us

2.2 Data Collected Automatically

• IP address, browser type, and device information
• Gaming records — bets, wins/losses, play time
• Payment records — deposit and withdrawal history
• Website usage data (via cookies)
• Approximate device location

2.3 Data We Do Not Collect

We do not process any personal data that is not needed to provide our services, and we do not collect third-party social media connections or financial information unrelated to our services.

How Your Data Is Used

mmrgame uses your personal information only for the following purposes.

• Account creation and management
• Player age (21+) verification and identity confirmation
• Processing deposits and withdrawals
• Operational communications (account verification, payment notifications, security alerts)
• Fraud prevention and anti-money laundering
• Service quality improvement and technical issue resolution
• Responsible gambling features
• Legal and regulatory compliance

We do not sell or share your personal information with third parties for advertising purposes.

Cookies and Tracking Technologies

The mmrgame website uses cookies to improve your experience. Cookies are small files stored in your browser or device.

Types of cookies we use

• Essential Cookies — required for core website functions (account login, security)
• Functional Cookies — to remember your language preference and personal settings
• Analytics Cookies — to understand how the website is used and improve our service

You can block cookies through your browser settings, but doing so may affect some website functions.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may disclose it in the following cases.

• Service Providers — payment processors, technology support, and security verification providers may access data only after signing our data protection agreements
• Legal Requirements — when required by court order, law, or a request from a regulatory authority
• Fraud Prevention — we may share information with relevant service providers to prevent unauthorised transactions or interception
• Business Changes — your data may be transferred in the event of a transfer, merger, or acquisition, but the protections in this policy continue to apply

In all cases, we disclose only the data that is necessary and require third parties to use it solely for the stated purpose.

Data Retention Period

We retain your personal information for as long as needed to provide our services. The retention periods are as follows.

• Account Information — up to 5 years from the date the account is closed
• Payment Records — up to 7 years in accordance with legal requirements
• Game History — up to 5 years
• Customer Service Communications — up to 2 years after the issue is resolved
• Cookies Data — retention period varies by cookie type

Once the retention period ends, we securely delete or anonymise the data.

Data Security Measures

mmrgame applies technical and organisational security measures to protect your personal information.

• SSL Encryption — all data transfers are encrypted using SSL/TLS
• Access Restrictions — databases and servers are protected against unauthorised access
• Access Controls — staff can only access data relevant to their role and responsibilities
• Regular Audits — routine checks are carried out to identify security issues
• Staff Training — staff receive regular training on data protection

While we cannot guarantee that any data transfer over the internet is completely secure, we take every reasonable protective measure available. If a data breach occurs, we will notify you as quickly as possible.

Your Rights Regarding Personal Data

When using the mmrgame platform, you have the following rights regarding your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days of receiving it.

Protection of Children's Personal Data

mmrgame services are intended for players aged 21 and above only. We do not knowingly collect personal data from underage individuals. If you believe we hold data belonging to a player under 21, please contact us and let us know — we will take immediate action.

Policy Updates

We may update this privacy policy from time to time. If there are significant changes, we will notify you through our usual communication channels. Continued use of the platform means you accept the updated policy. We recommend reviewing this policy regularly.

The revision date shown in this policy is the date on which changes take effect from our end.

Contact mmrgame's Data Protection Team

If you have any questions, requests, or concerns about this policy, you can reach us through the following channels.

• Email: [email protected]
• Live Chat: Directly on the website — available 24/7 in Myanmar language

We handle every request with full accountability and do our best to give you a complete answer for any data protection concerns you may have.